Live Pipedrive + Aircall · May 6, 2026

Day 25.
The operating system is live.

A clean forward queue, 89 completed activities per day, 11 deployed deck links across 10 accounts, and Bullis Charter School holding at Scope Confirmed with the deck attached.

Open overdue work
0
236 stale items triaged into a clean forward queue.
Activity tempo
7.6×
89/day vs the 11.8/day October baseline.
Open deals
10
Active opportunities in the qualified pipeline.
Decks deployed
11
Across 10 accounts on Cloudflare Pages.

01 — What landed

What landed in 25 days.

This is not a vanity rollup. These are live-account indicators showing UFG now has a repeatable CRM motion: prioritized leads, daily activities, connected call history, email tracking, decks, and staged opportunities.

Open Deals
10
Active opportunities in the qualified pipeline.
Decks Published
11
10 accounts have deployed UFG deck URLs; pipeline stage count is separate.
Completed Activities
2,224
89 / day during the current 25-day sprint.
Amy Outbound Emails
686
78.6% linked to CRM context so far.
· 01

Queue is presentation-ready.

All open activities are no longer past due. The overdue pile was not erased; it was reorganized into a forward calendar.

· 02

Bullis moved to Scope Confirmed.

Deal #337 is in the correct stage with bullis.ufgworks.com attached for review.

· 03

Education is the center of gravity.

770 active education leads give Amy a focused school-first queue.

· 04

Deck inventory is visible.

11 deployed deck URLs showcased by account, access status, and current pipeline stage.

02 — Pipeline

10 open deals, in the right stages.

The pipeline is no longer theoretical. Deck Dropped is a pipeline stage, not the total number of decks sent. Accounts can advance to Discovery Scheduled or Scope Confirmed and still count as a deck delivered.

Stage distribution

10 Open deals

Current deal stage distribution. Deck Dropped is the post-deck holding stage; Scope Confirmed is the next forward step.

Deck Dropped6
Scope Confirmed2
Discovery Scheduled2

Bullis Charter School

Scope Confirmed.
Deck attached.

The Bullis opportunity is in the correct deal stage. The deck link is captured on the account/deal notes so the sales trail is not buried in chat or email.

Deal ID
#337
Scope Confirmed
Qualified Leads
11
Current qualified lead motion

Review Bullis deck

03 — Activity engine

A 7.6× higher daily tempo.

Compared with the historical baseline since October 2025, the current sprint is operating at a much higher daily tempo while keeping the open queue clean.

Current Sprint
89/day
2,224 completed activities in 25 days.
Historical Baseline
11.8/day
2,262 completed activities, Oct 2025 to Apr 2026.
Tempo Lift
7.6×
Normalized daily completion pace vs baseline.

Daily completed activity

25-day completion trend

0 165 329 Apr 21: 329 Apr 11 Apr 24 May 6

Apr 21 includes a cleanup/handoff-heavy spike, so the better executive read is normalized pace across the full 25-day sprint.

Amy-led activity mix

2,224 completions, by activity type

Aircall outbound answered1,204
Call938
Aircall outbound unanswered31
Email30
Aircall inbound answered call11
Aircall outbound SMS6
Meeting2

Amy-led CRM motion2,224

04 — Aircall motion

Outcomes, not vanity answer rate.

1,565 talk minutes in the current sprint and 11.0× more Amy call records than the full historical baseline. Aircall's "answered" flag can include voicemail and IVR, so we report line-reached rate separately from human dispositions.

Aircall motion

1,212 Amy calls · 25 days

1,565 talk minutes. 11.0× more Amy call records than the full historical baseline.

0 50 100 Apr 21: 83 Apr 22: 98 Apr 23: 94 Apr 24: 100 Apr 28: 93 Apr 30: 89 Apr 11 Apr 24 May 6

Call outcomes

Use outcomes, not vanity answer rate.

Aircall's answered flag can include voicemail and phone trees. We report line-reached separately from meaningful human dispositions.

Line Reached
95.8%
Includes voicemail and IVR. Useful for dial health, not human answer rate.
Live / Dispositioned
43.1%
519 connected or decisioned outcomes from Amy outbound calls.
Connected / next step 438 Decisioned no / DNC 81 Voicemail / no answer 615 Other 69

No Answer / Voicemail615
Connected — Send Email186
Connected — Callback178
Disqualified72
Nurture / Not Now39
Current Vendor — Revisit Later28
DNC9
Qualified — Meeting7

05 — Email follow-through

686 sent, 78.6% linked.

Amy's email motion is visible and mostly linked. The remaining unlinked rows are exactly why an EOD button-driven linker is safer than always-on automation.

Email follow-through

686 Sent · 25 days

Amy's email motion is visible and mostly linked. The unlinked tail is exactly why a button-driven EOD linker is safer than an always-on background script.

Linked Sent
539
78.6% linked rate
Since Oct
774
Total Amy sent-thread sample from mailbox extract

Recent outbound sample

Latest emails & CRM state

TimeSubjectCRM state
May 6, 11:28 AMAs promised — a quick intro from United Facilities GroupLinked
May 6, 11:28 AMCustodial + facility support help this summer?Linked
May 6, 11:27 AMHello from UFG — janitorial + facilities supportLinked
May 6, 11:26 AMA quick walk-through invitation for CCJDSLinked
May 6, 9:39 AMJust tried to reach you, April | United Facilities GroupLinked
May 6, 9:27 AMLeft a message in the front, Melissa SidebothamLinked
May 6, 9:41 AMPicking up where we left off — Capitol ElementaryEOD candidate
May 6, 9:40 AMQuick hello from UFG — Brethren HeritageEOD candidate

Linked rows are tied into the CRM trail. EOD candidates should be reviewed by a button-click workflow, not a runaway background script.

06 — Operating layer

The CRM is the operating layer.

These are the day-to-day capabilities UFG can demonstrate from the actual account today — not a roadmap, not a pitch.

· 01

Lead queue discipline

Education-first lead prioritization, owner assignment, activity due dates, and no visible past-due pile.

· 02

Click-to-call workflow

Pipedrive remains the launch point while Aircall captures call outcomes, recordings, tags, and notes.

· 03

Deck / account tracking

Deck URLs such as Bullis are attached to the account history so leadership can see what was sent and where the deal stands.

· 04

EOD-safe email linking

The recommended path is a human-triggered end-of-day linker, preserving journey visibility without risking runaway API duplication.